Managing Your Time
Everyone gets the same amount of time each day. When we say we don’t have time, it is really about the choices we make. In this course, you will learn how to:
Manage yourself first
Identify and overcome your time "vampires"
Manage interruptions effectively
Let us help you create an effective skill building and development program for your team!
Contact us today to learn more.
Being able to write concisely and with purpose is an essential skill for employees at all levels of an organization. In this course you will:
Learn/review techniques for writing clearly
Tailor your written messages to preferred communication styles
Practice your writing skills and receive feedback
Use written communication to gain competitive advantage
Effective Business Writing and Documentation
Coaching for Higher Performance
Many leaders view coaching as something “extra” that they have to fit into their day to develop their team members. However, a coach is what you are, not only what you do. This course lays the foundation for:
What Coaching is and what it is not
Root cause analysis
Gaining commitment from your team member
Coaching to multiple generations
Coaching with an IDEA in mind
Creating a specific Action Plan for an employee
Leaders cannot coach and provide effective feedback if they don’t first have strong objectives. In this course, participants will:
Explore the structure and purpose of an objective
Identify common pitfalls of objectives
Discover how to manage to the objective
Create specific objectives for a common functional role on their team
Conflict is inevitable in the workplace, and how you respond to it as a leader is critical. This course enables leaders to resolve conflict by:
• Identifying causes
• Learning prevention techniques
• Demonstrating the right level of assertiveness
• Applying a 5-step confrontation model to address conflict as soon as it has been identified
Best Foot 4Ward offers customized courses, delivered on-site to develop your team.
It is one thing to be able to set organizational goals; it is another thing to have the ability to execute. In this course you will learn how to take the goals of your organization and translate them into actionable activities. These activities will then be self-regulated by the team.
Proactive Claims Handling
A key element to an adjuster’s success is their ability to be proactive when handling claims. This module addresses both the technical skills needed (fact gathering, the order of handling) as well as the soft skills (communication, empathy, questioning techniques).
Customization brings your mission, values, and culture to life!
Best Foot 4Ward will combine almost three decades of expertise with your challenges to provide a seamless training experience focused on your unique objectives.
What can you expect in our customized courses?
Here are some examples:
Organizational specific details, such as your company values
Case studies and role play activities based on your teams’ environment
Adding client or state specific training as you define
Using file notes from your files
Leveraging your reporting format for documentation training